Which Is Better, NordPass vs LastPass in 2024?

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NordPass vs LastPass
  • April 28, 2024
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Which Is Better, NordPass vs LastPass in 2024?

🥇 NordPass — Winner in Security, Ease of Use, and Customer Support. NordPass is very secure, super intuitive, and has very responsive email and live chat support.

Pick Nord Pass vs Last Pass for keeping your passwords safe in 2024. They’re the best, with important features like:

FeatureDescription
Password GenerationAutomatically create strong passwords.
Auto-save and Auto-fillSave and fill in passwords automatically.
Multiple 2FA OptionsUse various two-factor authentication methods.
Data Breach AlertsReceive notifications about potential data breaches.
Password Vault AuditingCheck and review the security of your password vault.
Secure Password SharingSafely share passwords with others.

For example, NordPass provides more cloud storage space and uses a more “future-proof” encryption algorithm than LastPass. Conversely, LastPass provides a broader range of extra features and better account recovery options than NordPass.

I spent several weeks testing both NordPass and LastPass in terms of security, features, plans and pricing, ease of use, and customer support. I was eventually able to determine a winner — but it wasn’t easy. Both password managers are really good and have their own unique strengths and advantages

Finally, I prefer NordPass, but I strongly advise you to read the entire post to determine which password manager is best for your needs.

NordPassLastPass
💸 Starting PriceStarts at INR130 / monthStarts at INR250 / month
📱 Number of DevicesUnlimitedUnlimited
🔐 Security FeaturesXChaCha20 encryption
Zero-knowledge protocol
Biometric logins
Multi-factor authentication
Secure password sharing
256-bit AES encryption
Zero-knowledge protocol
Biometric logins
Multi-factor authentication
Multiple recovery options
Secure password sharing
✍️ Auto-Fill Capabilities
🔄 Password Generator
🔎 Password Vault Auditing
🚨 Data Breach Alerts
🆘 Emergency Access
🧰 Extra ToolsEncrypted file storage
Password history
Passkeys support
Email masking
Encrypted file storage
Password history
Credit monitoring (US only)
Country access restriction
💻 AppsWindows, Android, Mac, iOS, Linux, ChromeOS (web vault only)Windows, Linux, Android, iOS
🧩 Browser ExtensionsChrome, Safari, Firefox, Opera, Edge, Brave, Vivaldi, TorChrome, Firefox, Safari, Edge, Opera
👨‍👩‍👧‍👦 Family Plans
(NordPass Family)

(LastPass Families)
🏢 Business Plans
(NordPass Business, NordPass Enterprise)

(LastPass Teams, LastPass Business)
❓Customer SupportOnline knowledge base
Email
Live chat
Help center
Online contact form
Community forum
Chatbot
Phone support (paid users only)
Twitter
💰 Money-Back Guarantee
(30 days)

(30-day free trial)
Security and Privacy of Data: NordPass Has Never Experienced a Breach
EncryptionMulti-Factor AuthenticationZero-Knowledge ArchitectureAccount Security SettingsAccount Recovery OptionsSecurity Audits
NordPassXChaCha20 encryption
(NordPass Authenticator for iOS & Android, Authenticator apps, security keys, biometrics & passkeys)
Autolock feature to lock the app when system is idle
(Recovery codes and biometrics)

(Cure53, SOC 2 Type I)
LastPass256-bit AES encryption
(LastPass Authenticator, Authenticator apps, security keys, biometrics)
New-device logins require code confirmation
(Biometric, SMS, One-time recovery password)

(SOC2 Type II, SOC3, BSI C5, ISO/IEC 27001:2013, APEC CBPR and PRP Privacy Certification, TRUSTe Enterprise Privacy Certification)

NordPass and LastPass use really strong ways to keep your passwords safe. They have extra security so that even the people who work there can’t see your passwords. They also ask for an extra form of ID when you log in for added protection.

NordPass and LastPass are both secure password managers that share several key security features:

  • Strong encryption methods — XChaCha20 for NordPass and 256-bit AES for LastPass.
  • Zero-knowledge architecture — ensuring that neither NordPass nor LastPass employees can access your password vault.
  • Multi-factor authentication (MFA) — providing an extra layer of security by requiring a second form of identification when you login.

I like that NordPass uses a special way to keep things safe called XChaCha20. It’s seen as a really good and strong way for the future. LastPass uses a different strong way (256-bit AES), but I like that NordPass is keeping up with the latest technology.

Both NordPass and LastPass help you get back into your account if you forget your password. But LastPass gives you more ways, like using text messages or a one-time password. NordPass has fewer options, just recovery codes. Not all password managers even have recovery options. Also, both NordPass and LastPass let you log in without a password using your fingerprint or face on some devices.

NordPass and LastPass had someone independent check if they’re doing things right. NordPass did really well and never had any security problems, unlike LastPass.

LastPass has had a few data breaches over the past few years, including a major data breach in 2022 and a credential stuffing attack in 2021. While no customer data was exposed, I’d like to see LastPass take more steps to prevent such problems in the future.

Winner (Security & Data Privacy): NordPass

Both NordPass and LastPass offer robust security features, such as advanced encryption methods, zero-knowledge architecture, and multi-factor authentication. However, NordPass’s use of the more “future-proof” XChaCha20 encryption algorithm and its untarnished record when it comes to security breaches give it an edge. Despite LastPass’s additional account recovery options, its history of data breaches raises some concerns. Therefore, considering these factors, NordPass emerges as the more reliable choice for ensuring your data’s security.

Outstanding Password Management Features Found in Both Options!

Auto-FillAuto-SavePassword GeneratorPassword SharingPayment Card Storage
NordPass
LastPass

Both NordPass vs LastPass provide users with essential password management features such as:

  • Unlimited password storage.
  • Multi-device synchronization.
  • Password generator.
  • Auto-save and auto-fill.
  • Identity and payment information storage.
  • Password sharing.

Both NordPass and LastPass offer dark web monitoring, but I found NordPass’s to be slightly better. After I’d saved a few accounts to NordPass, I clicked Data Breach Scanner, and it gave me a report on every email I’d saved an account for. However, while it informed me of breaches, it didn’t immediately provide me with the details — instead, it sent them via email to the relevant email address. This is a privacy measure to ensure that only you receive your breach details. I then had the option of going in and fixing the problems or changing the passwords — which is really helpful.

I could access NordPass’s dark web monitoring via the desktop app and mobile app. However, when I tried accessing it via the browser extension, it took me back to the desktop app.

LastPass, on the other hand, offers dark web monitoring through the web-based dashboard and mobile app but not through the desktop app. Unlike with NordPass, I also had to add any additional emails I wanted to monitor. It gave me a report on those emails — but it didn’t provide as much detail.

NordPass additionally provides email masking. This allows you to use a randomly generated email mask when signing up for accounts that you don’t want to use your primary email address for. Instead of these accounts having access to your email, NordPass will forward any emails from them to your inbox for added privacy. Unfortunately, LastPass doesn’t offer email masking.

NordPass also provides a more generous cloud storage vault that allows Premium and Family users to store up to 3 GB of files (with an individual file size of 50 MB). This is quite impressive, as most competitors, including LastPass, only offer 1 GB of cloud storage and a 10 MB limit on individual file size.

Finally, I found LastPass’ credit monitoring tool to be useful for US users. It kept me updated on any changes that could signal identity theft or other difficulties. LastPass also has country limits as an additional security tool, which I found handy when I wanted to limit access to my account from specific areas. This can be useful for folks who are worried about hackers from other countries attempting to access their accounts.

Winner (Advanced Features): LastPass

LastPass provides more advanced features, making it the clear winner. While NordPass offers more cloud storage and email masking, LastPass’s additional tools like country restriction and credit monitoring for US users make it a better choice for users looking to maximize their password manager’s security. NordPass is still a strong contender, but LastPass’s extra features give it the slight edge.

User-Friendly Design: LastPass Apps and Browser Tools Shine!
WindowsMacAndroidiOSOther Operating SystemsBrowser Extensions
NordPass
(Linux, ChromeOS)

Chrome, Firefox, Opera, Edge, Vivaldi, Brave, Tor
LastPass
(Linux)

Chrome, Firefox, Edge, Safari, Opera

NordPass and LastPass both offer user-friendly desktop programs for Windows, Linux, Android, and iOS. The NordPass online app, on the other hand, supports Mac and ChromeOS. Unfortunately, I found LastPass to be limiting in a few places. LastPass, for example, only allowed me to add attachments through its web interface, but NordPass allows you to do so through its desktop and iOS apps.

That said, NordPass and LastPass both offer really good mobile applications for Android and iOS. NordPass’s mobile app is very intuitive, closely resembling the desktop app in terms of features. After a simple setup process, you can view, edit, and share data. You can generate passwords, check password health, scan for data breaches, autofill passwords, set up biometric authentication, reset recovery codes, and even attach files up to 50 MB to your vault (iOS only).

NordPass also has an OCR scanner for uploading fresh credit cards and notes, which is not a function often found in password managers. However, the app’s support for specific iOS features is quite limited. For example, there is no iOS emergency access.

LastPass’s mobile app setup is simple, with the ability to memorize the master password (though this is not suggested for security reasons). The software displays a full view of the user’s vault data, such as passwords, secure notes, addresses, and payment cards. It also has a security tab for password creation and emergency access, a security challenge for determining password security, and a Sharing Center for family members. LastPass’s mobile app is extremely user-friendly, with several useful features.

NordPass and LastPass both offer robust browser extensions, providing a range of features to streamline password management. NordPass’s extensions are compatible with Chrome, Firefox, Opera, Edge, Brave, and Safari. They allow users to access their entire password vault, view items, launch websites, add or edit entries, and access all of NordPass’s tools and the settings menu.

The auto-fill function works excellently for login credentials — however, it sometimes struggles with auto-filling other personal details such as addresses, contact details, and credit card information. Despite this, the NordPass extension makes it easy to find and fill out relevant information, even if it doesn’t always perfectly fill in the fields.

LastPass’s browser extension is compatible with Chrome, Firefox, Safari, Opera, and Edge. It’s highly intuitive and user-friendly and allows users to search their entire password vault, view stored items, add or edit entries, and even import and export passwords. The extension also includes a built-in password generator and a button for LastPass’s Security Dashboard.

The auto-save and auto-fill features of LastPass are excellent; they save login information at the time of initial login and automatically enter the user’s name and password each time they visit a login page. All things considered, LastPass’s browser extension is particularly noteworthy for its flawless auto-save and auto-fill features as well as the accessibility of its key features, which make using it simple even for total novices.

Winner (Apps & Browser Extensions): LastPass

It’s a close call, but LastPass wins this category. The intuitiveness of its design, flawless auto-fill feature, and excellent browser extensions make it a strong contender. Although NordPass offers really good features, the lack of emergency access in the iOS app and the struggling auto-fill feature for personal information could use some improvement.

Ease of Use & Setup — NordPass Is Easier to Use

Overall User ExperienceEasy Setup ProcessMaster Password RequirementsImport via CSVDirect Sync Importing
NordPassClean, lightweight, and intuitive9 or more characters, at least 1 special character
(Only for Chrome)
LastPassModern UI designMinimum 12 characters, at least 1 number, at least 1 lowercase letter, at least 1 uppercase letter, can’t be the same as your email

I like NordPass’s user-friendly UI and lightweight design over LastPass’s. It’s simple to access and utilize, especially for non-tech aware consumers.

The setup procedure is simple and quick; I just needed a few minutes to download the app, create an account, and establish my master password. I especially enjoy the “Getting Started” button, which led me through the first few stages of using NordPass and made the whole process even easier.

LastPass also provides an easy-to-use interface with in-app training, which I found particularly useful for non-technical users. Like NordPass, installing the app and creating a LastPass account was quick and easy. I particularly appreciate that LastPass provides a brief in-app lesson on how to use its capabilities.

Unfortunately, importing passwords with NordPass isn’t as simple as it might be. Direct importation is only accessible in Chrome; for other systems, passwords must be exported to a CSV file and then imported into NordPass.

LastPass uses the same password import process as NordPass, which is less convenient than the one-click password import provided by some of the best password managers in 2024.

Winner (Ease of Use & Setup): NordPass

When it comes down to it, NordPass nabs the win in this category. Its interface is a tad more intuitive, and its “Getting Started” tab makes the setup process a breeze. However, LastPass remains a solid choice with its in-app tutorials, providing clear instructions for users to understand its features. Whether you’re new to password managers or a seasoned pro, you’ll find NordPass pretty easy to use.

Plans and Pricing – Both brands provide good plans.
Starting PriceFree PlanFamily PlanBusiness PlanPayment OptionsMoney-Back Guarantee
NordPassINR130 / monthDiscover, Mastercard, Visa, Amex, JCB, PayPal,Crypto currency, Google Pay, Amazon Pay
(30 days)
LastPassINR250 / monthDiscover, Mastercard, Visa, Amex, Diners, JCB

NordPass and LastPass both offer good free plans and paid options for individuals and families. NordPass provides a 30-day money-back guarantee on its paid plans, while LastPass doesn’t have a money-back guarantee. Both vendors also provide a 30-day free trial of their premium versions.

NordPass provides three options for personal use: NordPass Free, NordPass Premium, and NordPass Family. NordPass offers two business subscription plans: NordPass Business and NordPass Enterprise. The Free plan is extremely generous, offering unlimited password storage, passkey support, password import and export, auto-save and auto-fill, password generator, multi-factor authentication (MFA), and automatic sync across all devices. However, you can only use it on one device at a time.

NordPass Premium plan costs just INR130 / month and adds secure sharing, a password health checker, data breach monitoring, emergency access, 3 GB cloud storage, and use on unlimited simultaneous devices.

NordPass Family, priced at INR310 / month, covers up to 6 unique users, and includes all Premium plan features.

LastPass has FreePremium, and Families plans for personal use, as well as Teams and Business plans for business users. LastPass Free provides unlimited password storage on either unlimited mobile devices or computers, secure notes storage, one-to-one password sharing, password generator, auto-save & auto-fill, two-factor authentication, and the LastPass Authenticator.

LastPass Premium costs INR250 / month and adds one-to-many password sharing, security dashboard & dark web monitoring, advanced 2FA options, emergency access, 1 GB secure cloud storage, and credit monitoring/identity theft protection (US only). Plus you can use it on unlimited mobile and desktop devices.

LastPass Families, priced at INR340 / month, covers up to 6 users and includes a family management dashboard, unlimited shared folders, and all Premium features.

Winner (Plans & Pricing): It’s a Tie

NordPass and LastPass both offer competitive pricing for their plans and decent free plans too. NordPass provides more cloud storage, while LastPass offers better value for families with its Families plan and additional features. Overall, both password managers have their strengths, and the best choice depends on your specific needs and preferences.

Customer Support — NordPass’s Support Is More Responsive

Email SupportLive ChatSetup TutorialsFAQsTroubleshooting GuidesPhone Support
NordPass
LastPass
(Business users only)

(Paid users only)

NordPass’s customer support options include:

  • Online knowledge base.
  • Email (sent via a form submission from their Help Center, with auto-response email confirming requests).
  • Live chat (available in multiple languages with the help of an in-built translator).

NordPass’s customer support was excellent in my tests. I used the live chat on multiple occasions and was connected to an agent within seconds. Their responses were always helpful, friendly, and informative.

The email support was equally impressive — I received helpful responses within just 2 hours. NordPass’s customer service is all in English by default, but they can respond to both emails and live chat requests in any other language with the help of an in-built translator.

NordPass also has a well-organized knowledge base with articles in multiple languages, including English, Spanish, and French.

LastPass’s customer support options include:

  • Email (business users only, located through the FAQ page with form submission and case number assignment).
  • Help center (including training videos, “How To” guides, FAQs).
  • Community forum.
  • Live chat (although availability during testing was inconsistent).
  • Phone support (paid users only, available via “Call Me” option in the support portal).
  • Twitter support (three accounts for different types of support).

The support center is fairly good — it includes training videos, FAQs, “How To” guides, and a community forum. LastPass does provide live chat, but I wasn’t able to connect to it. Every time I attempted to click on the link, nothing appeared, and I was unable to connect with a human assistant. It doesn’t appear to be as good as the live chat offered by NordPass.

LastPass’s phone support is only available for paid users, with email support only available on LastPass Teams and Business — and finding the email support link wasn’t easy. I had to search for answers on the FAQ page before a link to the email support appeared. However, once I found the email support form and submitted my question, I was assigned a case number and received a detailed answer to my question within 5 hours. Phone support was faster — when I selected the “Call Me” option in the support portal, I received a phone call from a helpful agent within 5 minutes.

LastPass also has 3 Twitter accounts for support. Still, finding the right one might take some effort. I sent a question to LastPass’s live support Twitter account and got an answer in about 12 hours.

Winner (Customer Support): NordPass

NordPass and LastPass offer a range of customer support options, but their effectiveness varies. NordPass excels with its responsive live chat and email support, and the multilingual options are a plus. Its knowledge center also provides useful information. On the other hand, LastPass provides a comprehensive help center, but its live chat function was inconsistent during testing. Email and phone support is available only for paid users, and the process to find the email support was somewhat convoluted. LastPass’s Twitter support, while a bit tricky to locate, does provide additional assistance

Overall Winner: NordPass

NordPass is a highly secure password manager that prioritizes user privacy, making it one of our best password managers in 2024. Its use of the “future-proof” XChaCha20 encryption and its unwavering commitment to user security and privacy — evident in its impeccable record of never having been breached — gave me confidence in its ability to protect my data. It’s also very easy to use, and has more accessible support options with faster response times.

LastPass is also a strong contender, offering excellent features and some really good additional security protections — including secure password sharing, multiple account recovery options, country access restriction, and credit monitoring (US users only). That said, its past security incidents put it at a disadvantage.

Overall, both NordPass and LastPass are really good, and you can’t really go wrong with either one. However, I prefer NordPass for its strong security measures, user-friendly interface, and superior customer support.

NordPass and LastPass are both known for their high security measures. NordPass employs the XChaCha20 encryption method, which is regarded as extremely safe and “future-proof.” LastPass, on the other hand, uses the widely accepted 256-bit AES encryption.

LastPass has had a few security incidents in the past (as recently as 2022), but no user data has been compromised. NordPass, on the other hand, has an impeccable security record that has never been breached. As a result, some users may feel more secure using NordPass, despite LastPass’ commitment to correcting and preventing future security issues. Overall, it is up to individual comfort levels with each company’s security background.

NordPass was faster and more helpful when I had questions. They have email support and useful guides. NordPass quickly connected me with a live chat agent who answered my questions. LastPass’s live chat used a chatbot and couldn’t get me to a real person. But both companies try to help customers.\

NordPass is super reliable with no security issues ever. LastPass had a few problems before, but they were honest about it and didn’t expose any customer info. Both are good, but if you want a perfect record, NordPass is a safer bet.

Yes, switching from LastPass to NordPass is really simple. You may simply export your LastPass vault as a CSV file and upload it into NordPass. This easy method ensures that your data is not lost during the move between the two password managers. It’s worth noting that NordPass’s website includes detailed instructions on how to import data from several password managers, including LastPass. This makes the process easier for those who aren’t tech savvy.

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