Hotels.com

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Hotels.com


Hotels.com is a popular website where you can easily book hotel rooms online or by phone. Whether you’re looking for a cozy Bed & Breakfast, a luxurious hotel, or any other type of lodging, Hotels.com has got you covered.

History: Originally known as the Hotels Reservation Network (HRN), Hotels.com was founded in 1991 by David Litman and Robert Diener. Back then, it allowed people to book hotels over the phone in the United States. In 2002, the name changed to Hotels.com and they started offering online booking. It quickly grew, adding 29 new sites in just two years. Then, in 2005, Hotels.com became part of Expedia Inc., expanding its reach globally.

Services: Hotels.com has websites tailored for different regions around the world, making it easy for people everywhere to book accommodations. You can use their website or app to find and book hotels, and they also offer a call center if you prefer to book over the phone.

For hotel owners, Hotels.com offers a way to list their properties through Expedia PartnerCentral (EPC). This gets their hotel listed on over 200 booking sites, including Hotels.com, giving them more visibility and potential bookings. The EPC platform also lets hotel owners manage their property online, adjusting things like rates and availability as needed.

The EPC mobile app is handy for hotel owners too. It provides real-time reservation confirmations, marketing insights, and allows owners to respond to guest reviews quickly. This is important because many travelers rely on reviews when choosing a hotel.

Statistics: As part of Expedia Inc., Hotels.com sees a lot of traffic. They get around 60 million unique visitors every month and offer over 260,000 bookable properties. With websites available in 41 languages, they cater to a diverse global audience. And with over 25 million verified guest reviews, travelers can trust Hotels.com to help them find the perfect place to stay.

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