What is Snapdeal?

Snapdeal is one of India's largest and most trusted value e-commerce platforms. Built with a deep focus on the needs of "Bharat," the platform expertly caters to shoppers seeking high-quality fashion, homeware, electronics, and beauty products at incredibly competitive prices.

Instead of focusing solely on expensive premium labels, Snapdeal provides an expansive marketplace filled with reliable, value-for-money brands. Whether you are upgrading your ethnic wardrobe, restocking your makeup kit, or purchasing smart home gadgets, Snapdeal ensures you never overpay for your everyday essentials.

The Value E-Commerce Leader

Snapdeal specializes in delivering exceptional value without compromising on quality. Their stringent quality-check protocols mean that all sellers are verified, ensuring you receive exactly what you see on the screen.

Featured Categories & Direct Deals

Maximize your savings by shopping directly in Snapdeal's highest-performing categories. Click below to instantly redirect to the latest curated collections and flash sales.

Beauty

Makeup & Skincare

From highly pigmented lipsticks and waterproof eyeliners to nourishing daily skincare, unlock massive discounts on top-rated beauty brands. Build a flawless aesthetic without breaking the bank.

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Womenswear

Kurtis & Ethnic Tunics

Discover an extensive collection of vibrant, comfortable, and trendy Kurtis. Perfect for daily office wear, festive occasions, or casual outings. Available in a wide range of inclusive sizes.

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Menswear

Formal & Casual Shirts

Upgrade your wardrobe with crisp formal shirts for the boardroom or breathable casual shirts for the weekend. Tailored for comfort and styled for a modern fit.

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Shipping & Cash on Delivery (COD)

Snapdeal has built a formidable logistics network that penetrates deep into India's Tier 2, Tier 3, and Tier 4 cities, ensuring reliable delivery no matter where you live.

Extensive COD Availability

To provide complete peace of mind, Snapdeal offers Cash on Delivery (COD) across thousands of pin codes. You can place your order securely online and only hand over your cash once the package arrives safely at your doorstep.

Free Shipping Thresholds

Many items on Snapdeal ship absolutely free of charge. For items that do incur a shipping fee, it is usually a very nominal amount clearly calculated and displayed on the checkout page before you confirm your order.

The 7-Day Easy Return Policy

Snapdeal offers a straightforward and highly reliable return policy, ensuring you can shop with total confidence.

How Returns Work

If you receive an item that is damaged, defective, or simply not what you expected, you have a 7-day window from the date of delivery to initiate a return. The process is fully digitized and can be completed directly through your Snapdeal app or account dashboard.

Free Pickup: In most areas, Snapdeal will arrange a free reverse pickup directly from your home.
Original Packaging: Ensure the product is unused, unwashed, and packed in its original box with all tags intact to guarantee a smooth refund.
Fast Refunds: Once the returned item reaches the warehouse and passes a basic quality check, refunds are swiftly initiated back to your original payment source or Snapdeal wallet.

Non-Returnable Items

For hygiene reasons, certain categories such as innerwear, lingerie, and opened beauty/makeup products cannot be returned once the factory seal is broken. Always check the specific product page for its exact return eligibility.

Contact Us & Customer Support

Need assistance tracking an order or filing a refund request? Snapdeal’s Help Center is designed for fast, automated resolutions.

Help Center

24/7 Digital Support

The fastest way to resolve an issue is through the "Help Center" section in the Snapdeal App. You can instantly raise tickets for missing items, delayed deliveries, or payment failures without waiting on hold.

Get Help

Social Media

Stay Connected

Follow Snapdeal on social media to catch exclusive flash sales, festive season announcements, and daily deals on trending lifestyle products.

Instagram: @snapdeal
Facebook: @Snapdeal

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Frequently Asked Questions

We have compiled the most common questions regarding shopping on Snapdeal to ensure your experience is smooth and rewarding.

Are the products on Snapdeal genuine?

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Yes. Snapdeal enforces a strict seller verification process and quality checks. They have a zero-tolerance policy for counterfeit goods, ensuring you receive authentic products from registered vendors.

How can I track my Snapdeal order?

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You can easily track the real-time status of your order by logging into your account, navigating to the "My Orders" section, and clicking on "Track Order". You will also receive SMS and email updates when your item is dispatched and out for delivery.

Can I cancel an order after it has been placed?

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Yes, you can cancel an order as long as it has not yet been shipped by the seller. Simply go to "My Orders" and hit the cancel button. If the item has already shipped, you can simply refuse the delivery when the courier arrives.

What happens if my COD order is returned?

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If you paid via Cash on Delivery and initiated a return, Snapdeal will ask you to provide your bank account details or UPI ID through their secure portal. The refund will then be transferred directly to your account once the item is collected.

Does Snapdeal deliver to rural areas?

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Absolutely. Snapdeal is famous for its massive reach, delivering to thousands of pin codes across India, including deep penetration into Tier 3 and Tier 4 towns and rural districts.

How long do refunds take to process?

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Once your returned item is received and passes the quality check, a refund is initiated. For credit/debit cards and net banking, it typically takes 5 to 7 business days for the amount to reflect in your account.

Snapdeal Coupon Deals Latest Offers 2026

What is Snapdeal?

The Value E-Commerce Leader

Featured Categories & Direct Deals

Makeup & Skincare

Kurtis & Ethnic Tunics

Formal & Casual Shirts

Shipping & Cash on Delivery (COD)

Extensive COD Availability

Free Shipping Thresholds

The 7-Day Easy Return Policy

How Returns Work

Non-Returnable Items

Contact Us & Customer Support

24/7 Digital Support

Stay Connected

Frequently Asked Questions

Are the products on Snapdeal genuine?

How can I track my Snapdeal order?

Can I cancel an order after it has been placed?

What happens if my COD order is returned?

Does Snapdeal deliver to rural areas?

How long do refunds take to process?