What is Estée Lauder?

A true titan of the global cosmetics industry, Estée Lauder is renowned for its high-performance skincare, makeup, and luxury fragrances. From its inception, the brand has been at the forefront of beauty science, most notably pioneering "The Power of Night" with their legendary Advanced Night Repair Serum, which remains the #1 serum worldwide.

Shopping directly on EstéeLauder.com provides an experience unmatched by standard department stores. You gain access to the full spectrum of their luxury lines, including the Re-Nutriv collection, the flawless Double Wear foundations, and exclusive AERIN fragrances, all while unlocking personalized services like Virtual Try-On and free custom engraving.

The Skincare Routine Finder

Estée Lauder removes the guesswork from building a regimen. Utilizing their online Skincare Routine Finder or Foundation Shade Guide, you can digitally diagnose your skin concerns (like fine lines, dullness, or dark circles) and get a dermatologist-level product match instantly.

Latest Offers & Mega Sales

Luxury skincare is an investment, but purchasing directly through the official website unlocks some of the most generous loyalty rewards and promotional sets in the premium beauty market.

New User

The 15% E-List Bonus

Never checkout as a guest! By signing up for the free Estée E-List Loyalty Program, you are instantly emailed a promo code for 15% OFF your first online order. As you accumulate points, you unlock full-size products and exclusive VIP sales.

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Samples

Free Deluxe Samples

Every single time you place an order on EstéeLauder.com, you get to choose up to 2 free deluxe sample packettes at checkout. It is the perfect way to test expensive products like the Revitalizing Supreme+ Creme before committing to the full size.

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Sets

Custom Skincare Kits

During promotional periods, Estée Lauder runs "Build a Custom Skincare Routine" events where bundling a cleanser, serum, and moisturizer automatically drops the entire cart total by 20% off.

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Shipping & Flexible Payments

Estée Lauder ensures that receiving your luxury products is just as seamless as applying them. They offer excellent delivery perks to ensure you get your items fast and securely.

Free Standard Shipping

Estée Lauder offers Free Standard Shipping on every order of $50 or more. For orders below $50, a standard flat shipping fee applies. Need your items faster? Expedited and overnight shipping options are available at checkout for an additional fee.

Shop Now, Pay Later with Afterpay

Want to stock up on your Advanced Night Repair but don't want to pay upfront? Estée Lauder fully supports Afterpay. At checkout, you can choose to split your total into 4 interest-free installments on any order of $35 and above.

The Free Returns Policy

Buying foundation or fragrance online can be intimidating if you aren't sure of your shade or scent preferences. Estée Lauder provides complete peace of mind with their highly accommodating return policy.

"Love It or Return It"

Estée Lauder's policy is simple: If you are not completely satisfied with your purchase, you can return or exchange it. Even better, returns are completely free—Estée Lauder will provide a prepaid return label and cover the return postage costs.

Engraved & Final Sale Items

While the standard return policy is very generous, please note that any products that have been Custom Engraved (like personalized perfume bottles or lipsticks) or items clearly marked as "Final Sale" cannot be returned or exchanged.

Contact Us & Expert Advice

Need help finding your exact Double Wear shade, or have a question about a missing package? Estée Lauder offers incredible, highly personalized customer support.

Support

Customer Service

If you need help tracking an order, initiating a return, or managing your E-List points, their dedicated customer care team is available daily.

Call Us: 1.877.311.3883 (M-F 9am–9pm ET, Sat-Sun 10am–6pm ET)
Live Chat: Available directly on the website for instant order resolution.

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Experts

Live Beauty Advice

Don't want to guess your shade? You can Chat Live via video with a real Estée Lauder beauty expert, or upload a photo for a highly personalized skincare and makeup recommendation before you buy.

Hours: M–F 10am–10pm ET, Sat & Sun 12pm–8pm ET.

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Frequently Asked Questions

We have compiled the most common questions regarding Estée Lauder to ensure your shopping experience is completely flawless.

What is the Estée E-List?

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The Estée E-List is the official loyalty program. It is free to join, and you immediately receive a 15% off coupon for your first purchase. As you buy products, you earn points that unlock higher tiers, providing access to free full-size products, birthday gifts, and exclusive sales.

How do I know my Double Wear foundation shade?

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Double Wear offers 70 unique shades. To find yours, you can use the "Virtual Try-On" tool on the website, consult the "Foundation Shade Guide," or utilize the Live Chat feature to speak with a beauty expert who can match you via photo.

Does Estée Lauder offer gift wrapping?

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Yes! During checkout, you can select "Exclusive Gift Services." Your items will be beautifully packaged in their signature complimentary gift box and tied with a ribbon, making it perfect for Mother's Day, birthdays, or anniversaries.

What is the "Power of Night" routine?

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This refers to Estée Lauder's philosophy that your skin undergoes its most intense repair processes while you sleep. The routine centers around their iconic Advanced Night Repair Serum, paired with their specific nighttime eye creams and moisturizers to maximize radiance by morning.

Can I buy AERIN fragrances on EstéeLauder.com?

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Yes. The luxury AERIN brand (founded by Aerin Lauder) is fully integrated into the site. You can shop their entire collection of premium floral fragrances, body creams, and candles directly alongside your Estée Lauder skincare.

How do I return an item?

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If you are unhappy with a product, simply log into your account, locate your order history, and select the item you wish to return. Estée Lauder will generate a free, prepaid return shipping label for you to print and attach to the box.

Estée Lauder Coupon Deals Latest Offers

What is Estée Lauder?

The Skincare Routine Finder

Latest Offers & Mega Sales

The 15% E-List Bonus

Free Deluxe Samples

Custom Skincare Kits

Shipping & Flexible Payments

Free Standard Shipping

Shop Now, Pay Later with Afterpay

The Free Returns Policy

"Love It or Return It"

Engraved & Final Sale Items

Contact Us & Expert Advice

Customer Service

Live Beauty Advice

Frequently Asked Questions

What is the Estée E-List?

How do I know my Double Wear foundation shade?

Does Estée Lauder offer gift wrapping?

What is the "Power of Night" routine?

Can I buy AERIN fragrances on EstéeLauder.com?

How do I return an item?