What is ShopClues?

Known as the ultimate online "bazaar," ShopClues is one of India's leading budget-friendly e-commerce platforms. Rather than competing in the premium, branded space, ShopClues is specifically designed for the heart of India (Tier 2, Tier 3 cities, and beyond). They focus heavily on high-utility, unbranded, and local goods spanning fashion, home utility, mobile accessories, and daily essentials.

By connecting local merchants directly with buyers, ShopClues replicates the experience of shopping at a bustling physical market but with the convenience of doorstep delivery. If you are looking for the absolute lowest prices on everyday items without the markup of major brand names, this is the platform for you.

The "Bazaar" Model

ShopClues pioneered the online bazaar model in India. They host millions of products from local, regional sellers. This keeps overhead incredibly low, resulting in "jaw-dropping" deals on items you'd typically find at a local wholesale market.

Latest Offers & Mega Sales

Because the platform is already highly discounted, maximizing your savings on ShopClues involves knowing exactly when to shop their rotating events.

Weekend Sale

The Sunday Flea Market

This is ShopClues' most famous weekly event. Every Sunday, the platform curates a massive list of daily essentials, electronics accessories, and fashion items starting at literally ₹29, ₹49, and ₹99. It is the best time to bulk-buy small items.

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Loyalty

Earn CluesBucks

ShopClues operates its own loyalty currency called CluesBucks. You can earn CluesBucks through cashback offers, participating in site reviews, and during promotional sales. You can apply these points directly at checkout to reduce your total bill.

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Clearance

Super Saver Bazaar

If you miss the weekend sale, head straight to the "Super Saver Bazaar" tab. This permanent section hosts high-volume, low-cost combo deals—like packs of 3 t-shirts or kitchen storage sets—at wholesale prices.

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Shipping & Cash on Delivery (COD)

ShopClues utilizes a vast logistics network capable of reaching the most remote pin codes in India, ensuring your budget finds make it to your door securely.

Extensive Cash on Delivery

Understanding their core demographic, ShopClues offers highly accessible Cash on Delivery (COD) options across the country. You can place your order online and pay the delivery agent in cash only when you receive your package.

Note: Depending on the seller and the order value, a small COD convenience fee (often around ₹30 to ₹50) may be applied. This will always be displayed on the final checkout screen before you confirm.

Free Shipping Items

While many budget items have a nominal delivery charge to cover logistics, you can actively filter your search results by checking the "Free Shipping" box to only view products that have zero delivery fees attached.

The Easy Return Policy

Because you are buying from local sellers, ShopClues enforces a standardized "Easy Return" policy to protect buyers from defective or incorrect shipments.

Return Windows & Rules

The Window: For most fashion, home, and electronic accessories, you have between 7 to 10 days from delivery to initiate a return request through the app.
Conditions: To guarantee a successful return, the product must be completely unused, unwashed, and returned with its original packaging and all original seller tags intact.
The Unboxing Video: As is standard with budget Indian e-commerce, it is highly recommended to record a quick unboxing video when you receive your package to serve as proof in case the item arrives broken.

Refund Process: Once the reverse pickup is successful, the refund is processed. You can often choose to receive your refund instantly in the form of CluesBucks+ for immediate re-use, or have it routed back to your original bank account/UPI within 5-7 business days.

Contact Us & Customer Support

If you need to track a delayed package from a local seller or raise a dispute regarding a defective product, ShopClues provides a robust digital help center.

Help Center

Digital Order Support

The fastest way to get help is to log into your ShopClues account and visit the "My Orders" tab. You can click on the specific item to raise a ticket, initiate a return, or chat with automated support.

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Community

Social Media Updates

Follow ShopClues on social media to keep track of their unpredictable flash sales and holiday mega-bazaars.

Instagram: @shopclues
Facebook: @ShopClues

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Frequently Asked Questions

We have compiled the most common questions regarding shopping on the ShopClues marketplace to ensure you get the best value possible.

What is the Sunday Flea Market?

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The Sunday Flea Market is ShopClues' signature weekly sale event. Every Sunday, they drop prices on everyday essentials, cables, fashion accessories, and home utility items to prices as low as ₹29, replicating the experience of a local weekend street market.

Are the products on ShopClues branded?

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While you can find some major brands, ShopClues primarily specializes in local, regional, and unbranded merchandise. This is how they keep their prices incredibly low compared to premium e-commerce sites.

What are CluesBucks?

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CluesBucks are the official loyalty points of ShopClues. You can earn them through promotions, refunds, or cashback offers. You can apply your CluesBucks balance at the payment page to get direct discounts on your future orders.

Can I cancel my order before it ships?

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Yes. As long as the local seller has not yet dispatched or handed the product over to the courier partner, you can cancel your order directly from the "My Orders" section in your account dashboard for a full refund.

Is there a limit on Cash on Delivery (COD) orders?

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Yes, to prevent fraud, ShopClues often implements a maximum order value limit for COD purchases. If your cart exceeds this limit, you will be required to use a prepaid method (like UPI or Debit Card) to complete the checkout.

How do I know if a seller is reliable?

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Always check the product reviews and the "Seller Rating" displayed on the product page. ShopClues operates a seller-rating system that aggregates feedback based on product quality, shipping speed, and return rates. Buying from highly-rated sellers ensures a smoother experience.

The Ultimate ShopClues Guide & Offers

What is ShopClues?

The "Bazaar" Model

Latest Offers & Mega Sales

The Sunday Flea Market

Earn CluesBucks

Super Saver Bazaar

Shipping & Cash on Delivery (COD)

Extensive Cash on Delivery

Free Shipping Items

The Easy Return Policy

Return Windows & Rules

Contact Us & Customer Support

Digital Order Support

Social Media Updates

Frequently Asked Questions

What is the Sunday Flea Market?

Are the products on ShopClues branded?

What are CluesBucks?

Can I cancel my order before it ships?

Is there a limit on Cash on Delivery (COD) orders?

How do I know if a seller is reliable?